Terms of Service

Last Updated: 01 January 2025

Welcome to www.kenyanplate.com (“we,” “our,” or “us”). These Terms of Service ("Terms") govern your use of our website, landing pages, and services related to the sale of meal plan eBooks. By accessing or purchasing from our platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Use of Our Website

1.1 Eligibility – You must be at least 18 years old to purchase from our website. If you are under 18, you may use the site under the supervision of a parent or guardian.
1.2 Account Registration – Some features may require you to create an account. You are responsible for maintaining the confidentiality of your account details and agree to provide accurate information.
1.3 Prohibited Activities – You agree not to use the website for illegal, fraudulent, or harmful activities, including hacking, sharing unauthorized content, or violating intellectual property rights.

2. Purchase & Payment

2.1 Product Availability – Our meal plan eBooks are available for purchase as digital downloads.
2.2 Pricing & Currency – All prices are listed in Kenyan Shilling (KES) and are subject to change without prior notice.
2.3 Payment Methods – We accept payments through secure third-party payment processors such as Paystack, Flutterwave, or bank transfer. By purchasing, you agree to abide by the terms of these payment providers.
2.4 Order Confirmation – Upon successful payment, you will receive a confirmation email with a link to download your eBook or with the eBook. If you do not receive this email, please check your spam folder or contact us.

3. Refund & Cancellation Policy

3.1 No Refund Policy – Due to the digital nature of our products, all sales are final, and we do not offer refunds or exchanges once an eBook has been delivered.
3.2 Download Issues – If you experience any technical issues accessing your eBook, please contact our support team for assistance.
3.3 Duplicate Payments – If you accidentally make a duplicate payment, we will issue a refund for the extra charge upon verification.

4. Intellectual Property

4.1 Copyright Ownership – All meal plan eBooks, website content, graphics, and materials are owned by Naija Plate and are protected by copyright laws.
4.2 Personal Use Only – Purchasers are granted a non-exclusive, non-transferable license to use the eBook for personal use only. Redistribution, resale, or modification of our content without permission is strictly prohibited.
4.3 Violation Consequences – Any unauthorized distribution or commercial use of our content may result in legal action.

5. Limitation of Liability

5.1 No Guarantees on Results – Our meal plans are designed for informational purposes and general dietary guidance. We do not guarantee specific health results or weight loss.
5.2 Medical Disclaimer – The eBooks do not replace professional medical or nutritional advice. Always consult a healthcare provider before making significant dietary changes.
5.3 Service Interruptions – We are not liable for any disruptions, delays, or failures in website access due to technical issues, cyberattacks, or force majeure events.

6. Privacy Policy

By using our website, you consent to our collection and use of personal data as outlined in our Privacy Policy. We respect your privacy and do not sell your information to third parties.

7. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

8. Contact Information

For any questions regarding these Terms, please contact us at:
📧 Email:info@kenyanplate.com
🌍 Website:www.kenyanplate.com

By purchasing from our platform, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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